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If your order has arrived and it's not in tip top condition, please contact us ASAP. You do not need to return anything to us at this stage.
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In order to identify if your item is defective, we strongly reccommend our troubleshooting tips.
I'm having trouble with...
Solar Lights
  • My lights aren't charging
  • Battery test & handy tips
Connectable Lights
  • Whole or part sections are not illuminated
  • My lights are tripping
If you have performed our troubleshooting tips and there's still a problem, there may be a fault.
These could include:
  • Missing parts
  • Bulbs failed or flickering
  • Incompatible parts
  • Other
If your item is displaying any of the above faults please do not use
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We aim to reply within 1 working day
01423 816040
Monday to Friday - 8am to 7pm
Saturday - 9am - 3pm
Sunday - 12pm - 5pm

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