FREE DELIVERY OVER £40 | 2 YEAR GUARANTEE | 60 DAY RETURNS
We currently offer a 60 days returns policy and 2 year guarantee on products, please fill in the below form in order for us to help.
Is your product faulty?
Please select one of the options below
Is it a Solar product?
Has the solar panel been placed in direct sunlight for 48 hours?
Place your solar panel in direct sunlight for 48 hours to fully charge your lights.
Is the solar panel switched ON?
The switch is located on the back of the solar panel. Switch your panel on to allow your lights to illuminate at dusk.
You will need to test your solar battery, click here to see how. Did this test resolve the issue?
Great, your lights are working. Solar batteries have an average life expectancy of 300-600 recharges.
Click here to order a new solar battery.
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