Careers at Lights4fun
Lights4fun, Europe's leading online decorative lighting
retailer, is seeking a Trade Sales Advisor to join our dynamic team. Since our
establishment in 2003, we have experienced remarkable growth, serving over 15
million customers worldwide and generating a turnover exceeding £34m. Our
dedication to providing exceptional products and customer service has made us a
trusted brand in the industry. As a Trade Sales Advisor, you will play a vital
role in driving our business forward by converting leads, generating new
business opportunities, and building strong relationships with our trade
customers. This is a temporary position with the potential to move full
time if successful.
Converting leads and generating new business opportunities:
You will actively engage with potential customers, identify their needs, and
promote our products and services to convert leads into sales.
Analysing business customers: By analysing previous purchase
behaviours and trends, you will categorize business customers into different
trade groups, enabling targeted marketing and personalized service.
Demonstrating excellent customer service: You will exhibit
exceptional customer service skills and build strong relationships with trade
customers, ensuring their satisfaction and fostering long-term loyalty.
Educating customers on products: You will stay updated on
our product offerings and proactively educate customers about new and existing
products, aiming to upsell and increase sales.
Building rapport with trade accounts: By establishing
rapport and maintaining strong relationships with trade accounts, you will
enhance brand loyalty and encourage repeat business.
Conducting outreach activities: You will actively approach
businesses through outbound calls, emails, and other forms of outreach to
expand our customer base and create new sales opportunities.
Meeting set KPI targets: You will work towards achieving key
performance indicators (KPIs) related to sales targets, customer satisfaction,
and other relevant metrics.
Other requirements: You will be flexible and adaptable,
willing to undertake any other responsibilities necessary to contribute to the
success of the trade sales team and Lights4fun as a whole.
Proven Sales experience via email/phone
Accurate typing skills
Computer Literate – Excel, Microsoft Outlook, Word
Willingness to learn in a fast-paced environment
What's on offer
25 days holiday pro rota
Company pension scheme
Employee Assistance programme
If this sounds like the role for you then please get in
touch via firstname.lastname@example.org we
would love to hear from you.